Job Summary

The Human Resources Manager oversees all aspects of Human Resources practices and processes. You will support business needs and ensure the proper implementation of company strategy and objectives. The goal is to promote corporate values and enable business success through human resources management, including job design, recruitment, performance management, training & development, employment cycle changes, talent management, and facilities management services. The Human Resources Manager is responsible for benefit administration, employee relations, performance management, policies/handbooks, recruitment, and new employee onboarding. The position engenders strong teamwork, aligns with relevant laws, and fosters transparency and commitment to our mission.

Major Duties and Responsibilities

Technology and Office Infrastructure

Ensure all employees have the hardware and software they need to work productively.
Partner with Executive Director, Deputy Director, and Finance Director to ensure integrity of technology and collaboration platforms and tools, including outsourced IT support vendor.
Ensure all operational systems and procedures are up-to-date and managed smoothly and effectively.

People Practices and Talent Management

Develop and maintain effective and professional relationships with employees and managers.
Provide coaching and support to managers and employees.
Manage employee performance and supply feedback to employees and managers to improve productivity and efficiency.
Provide guidance to employees and management team members about HR related topics.
Follow disciplinary procedures, up to termination.
Work with department heads to identify staffing needs and develop recruitment strategies to attract top talent.
Create and send offer letters – track responses and initiate paperwork to start the next step of the onboarding process.
Managing recruitment, hiring, onboarding, and employee transitions.
Coordinate regular town halls and All Staff. Meetings and ensure there is a feedback loop.

Organizational Development

Manage Human Resources strategies that are aligned with the organization's goals and objectives.
Implement and track employee training and development programs to improve employee skills and prepare them for growth opportunities.
Ensure that all employees are trained on essential trainings.
Oversee employee compensation and benefits programs to ensure that they are competitive and in line with industry standards.
Administering benefits programs and serving as primary contact with providers including group health and live, workers’ compensation, unemployment, and retirement plans.
Manage benefit enrollment and termination including the employee navigator portal.
Develop and implement employee retention strategies to ensure that our employees are engaged and motivated.

Leadership

Demonstrates a deep understanding of the company culture, models it to others and ensures it is instilled throughout the organization.
Communicates a clear and compelling vision and inspires and motivates others to achieve it.
Models' good citizenship and aligns communication with company values.
Adopts a whole-company perspective and leads by example, embracing change and guiding others through continuous improvement.
Builds trust and respect through dependable actions, organization, and follow-through.
Utilizes confident, informative, and effective communication styles, while employing a variety of methods, including active listening, to foster a positive and collaborative work environment.
Understands group dynamics and promotes a solutions-oriented, adaptable, flexible, and creative approach to problem-solving.
Prioritizes decisions based on analysis, experience, resources, and circumstances and can make decisive decisions under pressure.
Demonstrates self-awareness and embraces feedback as a means for professional growth.
Effectively manages time and priorities, adjusting productivity, efficiency, and speed based on department needs.
Shares ideas and feedback that support the success of the company, participating in leadership committees and meetings.
Additionally, performs other duties and tasks as assigned.

Documentation and Compliance

Ensure compliance with all legal requirements related to human resource management.
As needed, create and/or revise existing job descriptions to ensure content accurately reflects the tactical and behavioral expectations linked with each position.
Maintain all employees’ files which includes appropriately naming, organizing, and separating out employee documents and saving in the appropriate electronic sub-folder.
Ensure benefits and payroll-related information is communicated in a timely manner and that related documents are saved in the correct employee files.
Work in conjunction with management team members, company leaders, and others to ensure that the employee handbook, benefit book, offer letter templates, performance correction template, employment posters/notices and other related documents are up to date, comply with relevant laws, and are easily accessible.
Administration and management of employee leave: ADA, PFML, FMLA, etc.
Proactively seek, understand, and share knowledge about new laws or changes to existing laws; apply gained knowledge to effectively revise existing policies.
Maintain employee and company confidentiality.

Knowledge, Skills and Abilities

Previous supervisory or management level experience required.
Proficient in Microsoft Office Suite including Word, Excel, and Outlook.
Experience working or engaging with diverse workforces.
Knowledge of federal, state, and local labor laws is required.
Employee relations experience with skills to manage difficult staff interactions required.
Effectively communicate with co-workers, managers, vendors; be able to professionally and comprehensively communicate orally and in writing.
Able to meet deadlines and work within tight timelines.
Able to prioritize and work with competing demands.
Able to establish and maintain effective working relationships.
Able to monitor work to ensure quality, accuracy, and thoroughness.
Able to develop systems and organize work to ensure tasks are completed correctly, accurately and on time.
Able to communicate clearly in a positive manner to staff, assisting them in the application of Share’s policies and procedures.

Minimum Qualifications

Utilize strong professional experience. For this position, we require the individual filling this role to have at least four years of related experience.
Knowledge of federal, state, and local labor laws is required.
Training and experience for this position is typically equivalent to a Bachelors degree and three (3) to five (5) years of experience that demonstrates the ability to perform the duties of the position. (Equivalency 4-6 years of qualifying training and/or experience).
Requires excellent communications skills including verbal, written, presentation and listening
Proficient in Microsoft Office Suite including Word, Excel, and Outlook.
SHRM-CP or SHRM-SCP preferred.
Previous social services experience preferred.